If you're running a service business, be good to people. They are your capital. Let them spend their time wisely. Let them work where they want to. Let them use a time tracking solution that doesn't add an extra layer of complexity, but blends into their workday without force.
We believe software should work for you, not the other way around. We believe software should be non-obstrusive. We were like you: we've worked in complex projects, and believe that the right business tool will make you work more efficiently, and will go a long way to ensure everybody is on the same page.
We have been there as entrepreneurs. We used to run a service-based businesses, logging hours in Excel, not having any insights an perpetual complaints. That's why we have a simple mission: to make that dreaded daily chore something people actually look forward to.